This page describes a Qedoc learning module or quiz entitled "Interpersonal Skills". You can download the module from this page to put on your computer. You can also launch the module straight off the web using the launch quiz link on the right-hand side of this page. Another way to access this quiz is to install the Qedoc Quiz Player and bring up its directory of downloadable quizzes. Whichever way you choose to use it, it's free.
A short multiple choice quiz about interpersonal skills in management.
The following is a short sample of the questions in this module and may help to better assess the level, topic and suitability of the material for your purposes. Images are omitted and the questions may not make complete sense without the context of the interactive answer activities which follow them in the module. To best preview this module, click the launch link at the top right of this page.
- A push style of interactive behavior is a way to push your ideas or opinions unto the other party. Usually you want to do so in a way that is good for you and good for the other party. Which of the push style choices is the most likely to get that to happen?
- With the organization’s success dependent on the ability of its people to interact well, high quality interpersonal skills become important. Which of the following are valuable interpersonal skills?
- As you, from a distance, watch two people interact, what body language would indicate to you that one of them is using aggression as an interpersonal communication style?
- You control your behavior, and it has an impact on the interpersonal communication process. What ability must you have to ensure your behavior enhances that process?
- Sometimes you feel it is best to opt out of an interactive situation. If by doing so, you put yourself in a submissive position, what might be its impact on you?
- An organization’s success depends upon the people within it working well together. How effective these relationships are depends a great deal on what?
- When you want to persuade others to follow your plan of action, what step should you take immediately after you present your proposal?
- Considering the characteristics of icebergs, what do you think “the iceberg effect” means when describing one’s behavior?
- When you want to persuade others to follow your plan of action, what can you do to instill credibility and competence?
- Sometimes it is advantageous to you to disengage from a discussion or activity. When would be an example of this?
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How to use this module
To use a Qedoc learning module, the following procedure is recommended:
- Really easy: click the click here to launch hyperlink at the top right of the page. Then just wait and click your way (if necessary) through any dialogue screens. The module will launch straight off the web.
- Fairly easy: if you wish to have the module downloaded to your desktop, then start the Qedoc Quiz Player (which you can download and install on your computer if you haven't done so yet) and run through the starting dialogues until it presents you with a list of modules to load. Switch to the online learning modules tab, and the Qedoc Quiz Player will download a list of currently published modules from the web. Choose your desired module (this one) from the list. A local copy will then be kept on your computer for future use.
- Not so easy: click the download link at the bottom of the "quick facts" box and the module's ZIP file will download to your desktop. To actually use this, however, you must move it to the /player/modplay subdirectory of whichever directory the Qedoc software is installed in (usually /programme files/qedoc).
How to edit this module
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