Management: Effective Feedback
This page describes a Qedoc learning module or quiz entitled "Management: Effective Feedback". You can download the module from this page to put on your computer. You can also launch the module straight off the web using the launch quiz link on the right-hand side of this page. Another way to access this quiz is to install the Qedoc Quiz Player and bring up its directory of downloadable quizzes. Whichever way you choose to use it, it's free.
A short multiple choice about giving effective feedback as a manager.
The following is a short sample of the questions in this module and may help to better assess the level, topic and suitability of the material for your purposes. Images are omitted and the questions may not make complete sense without the context of the interactive answer activities which follow them in the module. To best preview this module, click the launch link at the top right of this page.
- You find out today that you must give a presentation in two days to an important group your company wants as a major client. You panic because you don’t have enough time to become the confident expert you should be to make a successful presentation. Looking at the Johari Window Model, what might be a good communication style to take on?
- Which is the better form of feedback? (1) “You sure are doing a wonderful job!” or (2) “So many new employees come out of your orientation knowing what to expect and not needing to ask a lot of simple questions. This must have a lot to do with how well you are leading them through the orientation. Keep up the great work!”
- You receive feedback from a work partner in which he says the way you do a certain task makes his work harder. After talking it over with him, three of the four choices below are steps you can take. Which is the one that is NOT a good step?
- A colleague blames you for something someone else did, and you don’t say anything to him about it until two months later. Does this fit within guidelines for effectively providing feedback?
- When you have to give someone feedback that could be viewed as negative, is it better that the person is prepared for it or that the feedback is unexpected?
- When receiving feedback, which is the better question to have in your mind: (1) “It’s the feedback right or wrong?” or (2) “What can I learn from it?”
- How well you receive feedback is just as important as how you give it. Which of the following is of primary importance to receiving feedback?
- Giving and receiving feedback are good things. Three of the four statements point this out. Which statement is NOT a good reason?
- When you have to give someone some criticism about their work, should you do so when alone with the person or in a larger group?
- Is the following an example of good feedback? “You can’t dress like that at work! It makes you look like a whore!”
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