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Management: Effective Feedback
From Qedoc
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This page describes a Qedoc learning module or quiz entitled "Management: Effective Feedback". You can download the module from this page to put on your computer. You can also launch the module straight off the web using the launch quiz link on the right-hand side of this page. Another way to access this quiz is to install the Qedoc Quiz Player and bring up its directory of downloadable quizzes. Whichever way you choose to use it, it's free.
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Description
A short multiple choice about giving effective feedback as a manager.
Sample questions
The following is a short sample of the questions in this module and may help to better assess the level, topic and suitability of the material for your purposes. Images are omitted and the questions may not make complete sense without the context of the interactive answer activities which follow them in the module. To best preview this module, click the launch link at the top right of this page.
- You find out today that you must give a presentation in two days to an important group your company wants as a major client. You panic because you don’t have enough time to become the confident expert you should be to make a successful presentation. Looking at the Johari Window Model, what might be a good communication style to take on?
- Which is the better form of feedback? (1) “You sure are doing a wonderful job!” or (2) “So many new employees come out of your orientation knowing what to expect and not needing to ask a lot of simple questions. This must have a lot to do with how well you are leading them through the orientation. Keep up the great work!”
- You receive feedback from a work partner in which he says the way you do a certain task makes his work harder. After talking it over with him, three of the four choices below are steps you can take. Which is the one that is NOT a good step?
- A colleague blames you for something someone else did, and you don’t say anything to him about it until two months later. Does this fit within guidelines for effectively providing feedback?
- When you have to give someone feedback that could be viewed as negative, is it better that the person is prepared for it or that the feedback is unexpected?
- When receiving feedback, which is the better question to have in your mind: (1) “It’s the feedback right or wrong?” or (2) “What can I learn from it?”
- How well you receive feedback is just as important as how you give it. Which of the following is of primary importance to receiving feedback?
- Giving and receiving feedback are good things. Three of the four statements point this out. Which statement is NOT a good reason?
- When you have to give someone some criticism about their work, should you do so when alone with the person or in a larger group?
- Is the following an example of good feedback? “You can’t dress like that at work! It makes you look like a whore!”
Screenshots
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How to use this module
To use a Qedoc learning module, the following procedure is recommended:
- Really easy: click the click here to launch hyperlink at the top right of the page. Then just wait and click your way (if necessary) through any dialogue screens. The module will launch straight off the web.
- Fairly easy: if you wish to have the module downloaded to your desktop, then start the Qedoc Quiz Player (which you can download and install on your computer if you haven't done so yet) and run through the starting dialogues until it presents you with a list of modules to load. Switch to the online learning modules tab, and the Qedoc Quiz Player will download a list of currently published modules from the web. Choose your desired module (this one) from the list. A local copy will then be kept on your computer for future use.
- Not so easy: click the download link at the bottom of the "quick facts" box and the module's ZIP file will download to your desktop. To actually use this, however, you must move it to the /player/modplay subdirectory of whichever directory the Qedoc software is installed in (usually /programme files/qedoc).
How to edit this module
You are permitted to edit this module - for example, to correct mistakes, extend it, or incorporate material from it into new modules or other educational resources. To find out how, please read How to edit a module.
Reviews
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