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Root Cause Analysis

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Quick facts


Title: Root Cause Analysis
Author: Happy Heatherly
Date: March 14, 2009
Rating: 27
Licence: CC-BY-NC-SA
Keywords: management
Filesize: 7 kB
Questions: 20
Activities: 1
Type: Quiz / interactive learning
Language: English
Download: Click here
 
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This page describes a Qedoc learning module or quiz entitled "Root Cause Analysis". You can download the module from this page to put on your computer. You can also launch the module straight off the web using the launch quiz link on the right-hand side of this page. Another way to access this quiz is to install the Qedoc Quiz Player and bring up its directory of downloadable quizzes. Whichever way you choose to use it, it's free.


Contents

Description

A shoirt multiple choice quiz about "root cause analysis" in management.

Sample questions

The following is a short sample of the questions in this module and may help to better assess the level, topic and suitability of the material for your purposes. Images are omitted and the questions may not make complete sense without the context of the interactive answer activities which follow them in the module. To best preview this module, click the launch link at the top right of this page.


  • The benefits of the Five Why Methodology does not include determining the relationship between different root causes of a problem.
  • Brainstorming is a process in which a team quickly generates as many ideas as it can on a particular problem and/or subject.
  • A _________________ is a special type of bar chart where the values being plotted are arranged in descending order.
  • "Errors are often a result of workers carelessness" is a phrase that can be used during Root Cause Analysis.
  • Root Cause Analysis is a systematic approach to get to the fundamental cause of a processes problems.
  • In the Five Why's Methodology, Why must be asked only five times and cannot be asked more or less.
  • A Document Symbol used in Flowcharting takes you to another location within the same process.
  • The general process for Root Cause Analysis does not include observing for effectivness.
  • The Symptom Approach can also be referred to as putting a bandaid over the issue.
  • Very often the unapparent reason for a problem will lead you to another question.

 

Excerpts are licenced under the same licence as the module itself.


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How to use this module

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  • Really easy: click the click here to launch hyperlink at the top right of the page. Then just wait and click your way (if necessary) through any dialogue screens. The module will launch straight off the web.
  • Fairly easy: if you wish to have the module downloaded to your desktop, then start the Qedoc Quiz Player (which you can download and install on your computer if you haven't done so yet) and run through the starting dialogues until it presents you with a list of modules to load. Switch to the online learning modules tab, and the Qedoc Quiz Player will download a list of currently published modules from the web. Choose your desired module (this one) from the list. A local copy will then be kept on your computer for future use.
  • Not so easy: click the download link at the bottom of the "quick facts" box and the module's ZIP file will download to your desktop. To actually use this, however, you must move it to the /player/modplay subdirectory of whichever directory the Qedoc software is installed in (usually /programme files/qedoc).

How to edit this module

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